Zahida Manzoor CBE was appointed as the first Legal Services Complaints Commissioner on 23 February 2004. She is also the Legal Services Ombudsman for England and Wales. She is a lawyer and is completely independent of the legal profession. Ms Manzoor, director of her own management consultancy company, has served on both the NHS Policy Board and the Commission for Racial Equality and has chaired Bradford Health Authority and the NHS''s Northern and Yorkshire regional executive. In 1992 she was recognised as Yorkshire Asian Business Personality of the Year and in 1999 she was voted National Asian Woman of the Year.
Ms Manzoor is co-Founder and Marketing Director of her own company, Intellisys Ltd, which advises clients on customer relationship management. She was formerly a member of the NHS Policy Board (1997 to 2001), Regional Chair of the NHS Executive, Northern and Yorkshire Regions (1997 to 2001), Commissioner and Deputy Chair of the Commission for Racial Equality (1993 to 1998) and Chair of the Bradford Health Authority (1992 to 1997).
She was recognised as National Asian Woman of the Year in 1999 and Yorkshire Asian Business Personality of the year in 1992, and has been awarded the CBE. She has been a Trustee of the NSPCC (since 1997), Patron of the Ethnic Minority Disability Association (since 1999), Vice Patron of Crime stoppers (since 1998), a member of the Cabinet Office’s Diversity Focus Group (since 1999) and acts as an Independent Assessor for the Foreign Office (since 1998).